• • Open: 08:00-18:30 •
  • Call: 01536 526526 • Out of Hours: 111 •

NHS APP

The best way to access your patient account is the NHS App (for patients aged 13 and over). You can book certain appointments, request your prescriptions or use our Online Consultation facility.

 

 

WEBSITE ACCESS

If you prefer to access the practice via the website and already have your username and password, please click on the following link to access the online services:

ONLINE CONSULTATIONS

Online consultations can be used for non-urgent issues both administrative (24 hours a day) and medical (07:30 - 09:30), without the need to telephone the surgery. You can gain help and advice from your mobile phone, tablet or computer. Your queries will be reviewed by the most appropriate person and will be answered within one working day.

https://engage.gp/392/#/portal

 

 

IF WE HAVE NO APPOINTMENTS LEFT FOR THE DAY. 

Ask the receptionist for a pre-booked appointment if you are able to wait or use the NHS111 online service to find out what to do next.

 

Appointments

Once you are logged on you will be able to book up to 2 appointments, up to 6 weeks in advance.  You can also cancel any appointments that you have with the surgery.

Please note at present online booking is only available for Flu Clinics and Cervical Cytology (Smear) with the nurses. Please ensure you select the appropriate staff and slot type for your requirements.

 

Prescriptions

You can also request prescriptions online. The system will only allow you to request your medication 7 days before it is due.

 

Access to Medical Record/Test Results

You can request to view your records and results online (only coded entries can be seen at this time). 

Patients are required to complete a separate consent form for Access to Records. You can download it below.

 

Online Services for Children

We are now able to offer proxy access to parents/guardians of children (up to the child's 11th birthday). This access is granted only to parents/guardians with parental responsibility and will be granted/could be revoked at the practice's discretion. Any such decisions will be made on individual basis and always in the best interest of the child involved. Patients aged 13 and over can download the NHS App 

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