• • Open: 08:00-18:30 •
  • Call: 01536 526526 • Out of Hours: 111 •

If you require continuous long-term medication, your doctor will authorise you to obtain repeat prescriptions. 

Please bring or send your written request for a repeat prescription to the surgery.  If you enclose a stamped, self-addressed envelope we will return your prescription to you. 

You can also register for online ordering of repeat prescriptions.

If you have already received your username and password, please click on the link below to manage your prescriptions online:




Requests for routine repeat prescriptions that are received at the practice before noon will be available for collection within 48 hours (Monday to Friday).

If you have nominated a pharmacy to dispense your repeat medication, the Electronic Prescribing Service will send it there automatically. This will include any repeat medication as well as one-off prescriptions.

We do not accept prescription requests over the telephone unless in exceptional circumstances.

Electronic Prescribing Service

Prescriptions are sent electronically to the pharmacies. Patients are asked to nominate (choose) a pharmacy where they would like the prescription to be sent to. This can be any pharmacy so long as they are ready for EPS (98% are). To nominate, the patient will need to tell the receptionist and talk to the pharmacy concerned.

Medication Reviews

From time to time, we will need to review your medication to ensure it is still suitable for your condition. When the pre-authorised number of repeats has been exhausted, you will need to make an appointment to speak to a pharmacist or a nurse before your next order. A blood pressure check, a blood test or other checks may be required before the prescription is issued. Patients who do not comply with the requested checks will be contacted 

Changes to Medication

From time to time your medication may change and you will be given advice (communicated via a text message or a letter if you do not have a mobile number recorded).  Changes to medication may be made due to safety guidelines, recommended dosage, price changes or interactions with other medications.


Any advice published on this website is intended as additional information for registered patients only.  It is not intended as a substitute for seeking advice from a GP where necessary and appropriate.


Some people are surprised that when they have an infection no antibiotic is prescribed by their doctor.  Why are antibiotics prescribed for some infections and not others?  Antibiotics are very useful for certain types of infections caused by bacteria.  They may even be life saving for serious bacterial infections.  However, most common infections are caused by viruses.

Virus Infections

Many of the common infections of the nose, throat, ears and chest are due to viruses. Flu and flu-like illnesses are also caused by viruses.  The body's immune system is good at fighting off many types of virus infection in children and adults who are normally well.  An antibiotic is not needed if a virus is causing an infection.  This is because of the following.

Antibiotics do not kill viruses.  Antibiotics only kill bacteria.

Antibiotics may cause side-effects such as diarrhoea, rashes, feeling sick etc.  These may develop on top of any other symptoms from the virus infection.

Antibiotics do not speed up recovery from most nose, throat, ear and chest infections.

Why were antibiotics given in the past?

We used to think that antibiotics wouldn't harm you, so they were given out more often. In the past, overuse of antibiotics when they may not have been necessary has led to some bacteria becoming resistant to them.  This means that they might not be as effective when they are really needed.  Some doctors say that a lot of patients still expect a prescription for antibiotics, even though we now know that they are unlikely to help in most cases.

How can I get better quickly, if antibiotics are not the answer? 

Most viruses will go without treatment which is fortunate as there are no specific treatments to kill most viruses.  You may feel unwell for several days or more whilst the body is fighting off a viral infection.  Treatments to ease symptoms include the following.

Take paracetamol to ease any aches, pains and headaches.   Paracetamol liquid such as Calpol or Disprol is best for children.  Ask your pharmacist for advice.

Have lots to drink to prevent any mild dehydration.  This may develop if there is a fever and can make headaches and tiredness much worse.

If you have a fever it is important to try to keep cool.  This is particularly important in young children. Do not wrap them up but keep clothing and bedclothes to a minimum and give paracetamol.

Other advice may be given for specific symptoms, for example, coughs and blocked noses.  A pharmacist will be able to give you advice on appropriate treatments.

What if my symptoms change?

Most virus infections clear without complications.  If the illness appears to worsen after a few days or if you are worried about any new symptoms, come back to see the doctor.




We use cookies

We use cookies on our website. Some of them are essential for the operation of the site, while others help us to improve this site and the user experience (tracking cookies). You can decide for yourself whether you want to allow cookies or not. Please note that if you reject them, you may not be able to use all the functionalities of the site.